§ 1 Scope, Provider
(1) These General Terms and Conditions ("GTC") govern all contracts between 
("Provider") and the user ("Customer") for the use of the online language learning service Lang'oMat and the associated mobile application for iOS / watchOS.
(2) The service is directed exclusively at consumers within the meaning of applicable EU consumer protection law. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their commercial or self-employed professional activity.
(3) Deviating terms of the Customer are not recognised unless the Provider expressly agrees to their application in writing.
§ 2 Subject Matter of the Contract
(1) The subject matter of the contract is the paid provision of the Lang'oMat online language learning service for use via the web platform at langomat.com and via the mobile application in the Apple App Store.
(2) The service includes in particular AI-assisted vocabulary completion, text-to-speech output, speech recognition, and the learning and management of vocabulary lists in the languages provided by the Provider.
(3) The scope of functions and the applicable prices are set out in the description of the respective subscription during the ordering process.
§ 3 Registration, User Account
(1) Use of the service requires creating a user account. The Customer undertakes to provide truthful and complete information during registration.
(2) The user account is non-transferable. The Customer is obliged to keep their login credentials confidential and protect them from third-party access.
(3) The Customer must be at least 16 years of age at the time of registration. Minors between 16 and 18 years of age require the consent of their parent or legal guardian.
§ 4 Conclusion of Contract
(1) The presentation of the service on the website or in the App Store does not constitute a binding offer by the Provider, but rather an invitation to the Customer to submit a binding offer.
(2) By selecting a subscription and confirming the payment process (e.g. clicking "Subscribe now – subject to payment"), the Customer submits a binding offer to conclude a contract.
(3) The contract is formed upon explicit acceptance by the Provider (e.g. by confirmation email) or upon provision of the service.
(4) The contract text will be stored by the Provider after conclusion of the contract and sent to the Customer by email. These GTC are available on the website at any time.
§ 5 Prices and Payment Terms
(1) The applicable prices are set out in the subscription description at the time of ordering. All prices are final prices inclusive of applicable VAT.
(2) Payment is made in advance for the respective billing period.
(3) On the web platform, payment is processed via PayPal. When using the iOS app, payment is processed via Apple In-App Purchase; Apple's terms and conditions additionally apply in this regard.
(4) In the event of late payment, the Provider is entitled to suspend access to the service until the outstanding amount has been settled.
§ 6 Term, Renewal and Termination
(1) The term of the subscription results from the chosen subscription variant (e.g. monthly, annual).
(2) The subscription renews automatically for the chosen term unless it is cancelled before the end of the current billing period. Cancellation may be effected at any time with effect from the end of the current billing period.
(3) The Customer may cancel informally, in particular by:
- Managing the subscription in the user account
- Email to
This email address is being protected from spambots. You need JavaScript enabled to view it. - For iOS app subscriptions: via subscription management in Apple ID settings
(4) The right of either party to terminate for cause without notice remains unaffected.
§ 7 Right of Withdrawal for Consumers
Withdrawal Notice
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract.
To exercise your right of withdrawal, you must inform us:
Email:
by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but this is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of any additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and not later than fourteen days after the day on which we are informed about your decision to withdraw. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested that the services begin during the withdrawal period, you shall pay us an amount which is in proportion to what has been performed until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.
Early Expiry of the Right of Withdrawal
The right of withdrawal expires early if the Provider has fully performed the service and performance has only begun after the consumer expressly consented and simultaneously acknowledged that they will lose their right of withdrawal once the contract has been fully performed by the Provider.
Model Withdrawal Form
(If you want to withdraw from the contract, please complete and return this form.)
— To , Email:
— I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*)
— Ordered on (*)/received on (*)
— Name of consumer(s)
— Address of consumer(s)
— Signature of consumer(s) (only if this form is notified on paper)
— Date
(*) Delete as appropriate.
§ 8 Customer Obligations and Conduct
(1) The Customer undertakes not to misuse the service, in particular:
- Not to enter or transmit any unlawful, offensive, discriminatory or otherwise objectionable content
- Not to circumvent security measures or manipulate the service
- Not to use automated scripts (bots, crawlers) without express authorisation
- Not to use third-party login credentials
(2) The Customer shall indemnify the Provider against all claims by third parties arising from a culpable breach of the above obligations.
§ 9 Availability and Modifications to the Service
(1) The Provider endeavours to ensure the highest possible availability of the service but does not guarantee uninterrupted availability. In particular, maintenance work, security measures or disruptions caused by third parties may lead to brief interruptions.
(2) The Provider reserves the right to further develop, modify or restrict functions of the service, insofar as this is reasonable and the main contractual purpose is not materially impaired.
§ 10 Intellectual Property Rights
(1) All content of the service (software, texts, vocabulary lists, designs, graphics) is protected by copyright. The Provider grants the Customer a simple, non-transferable, non-sublicensable right to use the service in accordance with the contract for the duration of the contract.
(2) Beyond the foregoing licence, the Customer does not acquire any rights to the content. Reproduction, distribution or public accessibility beyond contractual use requires the Provider's express consent.
§ 11 Liability
(1) The Provider is liable without limitation for damages arising from injury to life, body or health based on negligent or intentional breach of duty, as well as for damages based on gross negligence or intent, and under applicable product liability law.
(2) In the event of slight negligence in the breach of material contractual obligations (cardinal obligations), liability is limited to the typical, foreseeable damage.
(3) Any further liability for slight negligence is excluded.
(4) Liability for permanent availability of the service or for data loss caused by force majeure or disruptions attributable to third parties is excluded to the extent permitted by law.
§ 12 Data Protection
The Provider processes personal data of the Customer solely in accordance with applicable data protection law. Details are set out in the Privacy Policy.
§ 13 Amendments to the GTC
(1) The Provider is entitled to amend these GTC with future effect where this is required for legal, regulatory or technical reasons and the amendment does not unreasonably disadvantage the Customer.
(2) The amended terms will be communicated to the Customer by email at least six weeks before they take effect. If the Customer does not object within six weeks of receipt of the amendment notice, the amended terms shall be deemed accepted. The amendment notice will separately indicate the right to object and the consequences of silence.
§ 14 Dispute Resolution
(1) The European Commission provides a platform for online dispute resolution (ODR) at https://ec.europa.eu/consumers/odr/.
(2) The Provider is not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.
§ 15 Final Provisions
(1) German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only insofar as the protection afforded by mandatory provisions of the law of the country in which the consumer has their habitual residence is not withdrawn.
(2) The place of performance and jurisdiction is Lübeck, insofar as the Customer is a merchant, legal entity under public law, or a special fund under public law and no exclusive jurisdiction is established.
(3) Should any provision of these GTC be or become invalid, the validity of the remaining provisions shall not be affected.
Last updated: April 2026